Accessibility Statement

Our commitment

ReMyll Group LLC is committed to ensuring that ariahotline.com and the ARIA Hotline platform are accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is not an afterthought for us — the ARIA reporter intake experience must be available to every reporter, including those using assistive technology.

Voice intake accessibility

The ARIA voice intake line is accessible to reporters who use TTY/TDD devices or relay services. Reporters may also use the web intake portal as an equivalent alternative channel. All intake channels provide the same reference number and access code for anonymous follow-up.

• TTY/relay service compatible — reporters may use state relay services to access the voice line
• Web intake portal available as an equivalent text-based alternative
• Multi-language support: English, Spanish, and French
• No time limits on intake sessions — reporters may take as long as needed

Web accessibility standards

Our web properties target WCAG 2.1 AA conformance. This includes sufficient color contrast, keyboard navigation support, ARIA landmark roles and labels, screen reader compatibility, and form field labels. We test with VoiceOver (macOS/iOS) and NVDA (Windows). We acknowledge that accessibility is an ongoing effort and will continue to improve.

Known limitations

Certain complex data visualizations in the admin workspace (case trend charts) may not be fully accessible to screen reader users. We are working to provide text-based equivalents for all visual data. If you encounter an accessibility barrier, please report it and we will prioritize a fix.

Feedback and contact

If you experience accessibility barriers on ariahotline.com or within the ARIA platform, please contact us at hello@ariahotline.com with the subject line “Accessibility.” We respond within 5 business days and will work to address the issue promptly. Alternative format requests (large print, audio description) are available upon request.

Formal complaints

If you are not satisfied with our response to an accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division or file a complaint under Section 508 of the Rehabilitation Act (for federal government clients).