ARIA · Adaptive Reporting & Intake Assistant™

The AI Employee Hotline Platform

24/7 voice and web reporting, AI-conducted intake, and a structured case file in your portal. Replaces the call center, the spreadsheet, and the patchwork case tools your team is using today.

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Sample Call · Demo

Active

Transcript

ARIA

Thank you for calling. This is ARIA, a confidential reporting service. You may remain fully anonymous. How can I help you today?

CALLER

I wanted to report something I witnessed at work. My manager has been asking staff to falsify expense reports.

ARIA

I understand. I'm going to help you document this. Can you tell me approximately when this started?

CALLER

About two months ago. Maybe eight weeks. It's happened at least four times that I know of.

ARIA

Thank you. Has anyone else witnessed this, or been asked to participate?

Case File Building…

Language

Reporter Mode

Anonymous

Built for the workplaces that need it most.

View all six industries →

Healthcare

Hospitals, SNFs, physician groups, ambulatory, home health

HIPAA
Stark Law
FCA · ONC HTI-1

Financial services

Banks, broker-dealers, advisory, fintech, credit unions

SOX §301
FINRA · SEC
BSA / AML

Public companies

SEC registrants, pre-IPO, NYSE / Nasdaq listed

SOX §301
NYSE 303A.07
Nasdaq 5605 · FCPA

Federal contractors

DoD, GSA, civilian agency contractors, sub-tier suppliers

FAR 52.203-13
41 USC §4712
Procurement Integrity

Higher education

Universities, colleges, athletics, research institutions

Title IX
Clery Act · FERPA
Research Integrity

Technology / SaaS

Software, platforms, cloud services, AI / ML companies

SOC 2 alignment
GDPR · CCPA
AI Governance

Why Teams Choose ARIA

One workflow for every report, from first ring to final resolution.

ARIA replaces the patchwork of phone services, intake forms, email threads, and tracking spreadsheets that most reporting programs run on today. Six outcomes that change how your team operates.

Always Available

Reports captured 24/7, in three languages.

A dedicated voice line and white-labeled web intake designed to operate around the clock. No menu and no hold queue — the line is always available when your team is off shift.

Reviewer-Ready by Default

Structured case files, not raw transcripts.

Every report arrives with a written summary, AI-suggested category and severity for review, routing decision, and full audit log. Your reviewer opens a workable case, not a recording.

Configured to Your Program

Categories, routing, and templates built per tenant.

Pre-built configurations for six core industries, customized to your category schema, routing matrix, and reporting templates. No engineering required to change them later.

A Single Workspace

One portal for triage, review, and reporting.

The Client Admin Portal consolidates your case queue, reviewer workspace, SLA tracking, and program reports — eliminating the spreadsheet trackers and shared inboxes that fragment most programs today.

Built for the Buyer

White-labeled, branded, and yours to operate.

The reporter-facing portal carries your branding, your colors, and your URL. Reporters interact with your program, not a third-party platform. Reviewers work inside a workspace shaped to your team.

Operationally Efficient

Designed to reduce per-case reviewer time.

By the time a case reaches your reviewer, the intake is documented, the report is summarized, and the routing is decided. Time spent on intake and case setup is replaced with time spent on what reviewers actually do.

Why ARIA

A reporting platform built end-to-end — not a hotline bolted to a ticketing tool.

Most reporting programs today are stitched together: a phone service catches the call, a webform captures text, a ticketing tool manages the case, a spreadsheet tracks SLAs, and a separate document generates the report. ARIA replaces all of it with one product designed for the workflow.

Capability	Voice Hotline Services	Generic Ticketing Tools	ARIA
24/7 voice intake	Live agent or voicemail	Not provided	AI voice agent in three languages
Conversational intake	Script-driven by an agent	Form-based only	AI-conducted, paraphrased, adaptive
Structured case file at intake	Transcript & raw notes	Manual ticket creation	Summary + suggested category & severity
Reviewer workspace	Not included	Generic ticket queue	Purpose-built case workspace
SLA tracking	Manual	Configurable, manual	Built into the case lifecycle
Reporter-facing branding	Vendor-branded	Internal-tool aesthetic	Fully white-labeled to your organization
Industry configuration	Generic	Manual setup	Pre-built for six industries
Program-level reporting	Quarterly summary, often manual	Reports against tickets, not programs	Built-in monthly & annual reports

The reason teams switch: ARIA collapses what used to take five tools and a coordinator into one product designed for the workflow — from the moment a reporter dials in to the moment the case closes.

Pricing

Three tiers, one parallel service.

Pick a base tier — Basic, Voice, or Enterprise — based on volume and capabilities. Add Managed services as a contractual overlay if you need ARIA program-operations support.

Basic

Web reporting only.

Pick this if · web-only is enough

Web-only reporting portal, white-labeled to your organization. Industry-configured categories. Anonymous submission. Quarterly summary.

See details

Most teams pick this

Voice

24/7 AI voice intake + workspace.

Pick this if · you have a hotline today

The full reporting product. Voice and web intake in three languages, AI-suggested triage, structured case file, your team works the cases.

See details

Enterprise

Voice at scale, advanced reporting.

Pick this if · multi-program or high volume

Voice + unlimited seats, custom prioritization rules, append-only audit log, custom reports, SSO, and a named program contact at ARIA.

See details

Parallel Service Overlay

Add Managed services to Voice or Enterprise.

For organizations that engage external investigators, want a contractual relationship with an ARIA program specialist, or don't have internal compliance capacity yet. A different shape of relationship — not a step above Voice.

See Managed details

Evaluation

What a 30-minute evaluation call covers.

A structured walkthrough designed for buyers, procurement teams, and security reviewers. Each segment maps to a question your evaluation committee is likely to ask.

Live Intake

A working call to the ARIA voice agent.

An end-to-end test call against an intake scenario from your own program. Latency, language handling, conversational pacing, and consent capture are all observable in real time.

Case Workspace

Walkthrough of the resulting case file.

Review of the structured case ARIA produces — transcript, summary, suggested category and severity, routing decision, audit trail. Configuration of category schema and routing rules can be reviewed on request.

Evaluation

Schedule an evaluation call.

Request an evaluation View pricing